DALLAS — The U.S. government fined American Airlines $50 million for failing to provide wheelchair assistance to passengers with disabilities and damaging thousands of wheelchairs over five years.
Saying that American Airlines mistreated disabled air travelers who use wheelchairs, the U.S. Transportation Department on Wednesday announced a $50 million fine against the carrier ...
The agency’s probe into American Airlines’ wheelchair assistance and handling between 2019 and 2023 led to the penalty, the DOT said. Other airlines are also facing allegations of wheelchair ...
noting that fewer than one in every 1,000 customers requesting wheelchair assistance end up filing complaints. While American has made efforts to right its wrongs, including compensating affected ...
American Airlines will have to pay a multi-million-dollar fine for not helping passengers with disabilities and for damage that occurred to wheelchairs. The federal government fined the airline $ ...
The wheelchair was promptly connected on the next flight to Delhi, while our team at Delhi airport provided all the support and assistance with a spare wheelchair, prioritising the passenger’s comfort ...