Customer Relationship Management (CRM) platforms have become entirely different platforms, with AI being the core of ...

Microsoft CEO Satya Nadella described Dynamics 365, Microsoft’s enterprise resource planning (ERP) and customer relationship management (CRM) offering, as creating “a new generation of ...

based vendor’s relationship management (CRM) and enterprise ... 19 percent year over year. Dynamics 365 revenue grew 24 percent year over year. Microsoft said at the time that Dynamics revenue ...