If you’re after versatile and reliable call center software, our research suggests RingCentral Contact Center is the best option out there. It offers a range of advanced features, including ...

Power Platform and Dynamics 365 – integrates with other contact center and customer relationship management software, including Genesys, HCL, Nice and TTEC. Microsoft closed on its $19 billion ...

What is the Microsoft Digital Contact Center Platform ... In March, Polaris Market Research published a report that put the contact center software market at $23.81 billion in 2021 with a ...