A woman named Alicia posted a video on TikTok and told viewers about why she wasn’t too happy with a Lowe’s employee after a ...

He gave me time to make my own decision. Kyle’s kindness and honesty went above and beyond my expectations. He has set the bar extremely high for the customer service Lowe’s offers.

However, we don’t think such enhancements in customer experience and operating processes are unique to Lowe’s. Other retailers in the industry continue to pursue similar efforts, which will ...