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CIO
2 天
Exploring customer journey orchestration as a competitive differentiator
Customer journey orchestration involves analyzing customer behavior across all channels and touchpoints to strategically ...
4 天
AI ‘key differentiator’ in growing collaboration tools market
Providers in the collaboration tools market must adopt advanced AI capabilities to remain competitive in the long term.
Marketing Week
10 天
The Year Ahead 2025: Humour continues to be a creative differentiator
Marketers are tapping into humour in greater numbers than at any other time this century, with research showing getting it ...
Statista
11 天
Customer experience as a competitive differentiator in the U.S. 2021, by role
Immediate access to 1m+ statistics Incl. source references Download as PNG, PDF, XLS, PPT ...
Statista
11 天
Organizations perceiving CX as a competitive differentiator worldwide 2021
Immediate access to 1m+ statistics Incl. source references Download as PNG, PDF, XLS, PPT ...
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