To register your interest please contact [email protected] providing details of the course you are teaching. This book seeks to narrow two gaps: first, between the widespread use of case studies ...

Narayanan, V.G., and Lisa Brem. "Case Study: Customer Profitability and Customer Relationship Management at RBC Financial Group." Journal of Interactive Marketing 16, no. 3 (summer 2002): 76–98.

Garvin, David A. "Participant-Centered Learning and the Case Method: A Case Study Teacher in Action." Harvard Business School Class Lecture 904-421, April 2004.

Each set of options for voting is presented in two (or more) stages. Each stage can be used either with or without clickers. Download a PDF of all 13 case studies or preview a sample case study below.

The aim of this case study was to identify achievable solutions to improve best practice for delivery of education-led mixed-use projects. To increase preparedness, in advance of complex projects, Ann ...