Best Buy CEO Corie Barry has spent the last five years orchestrating a total transformation at the retailer, which she shared ...
Like this Best Buy service worker who, while assisting a customer tried asking them how ... According to their experience, these reps often shared misinformation with customers.
Every shopper has had this experience: You buy an item ... on a Best Buy purchase against a price drop at Best Buy only. When I called customer service they didn’t understand this.
“Best Buy is a multichannel retailer that is more ... and the master brand that gets it right will focus on customer experience,” he said. “Mobile is still primarily used as a communication ...
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